Pharmaceutical Care Network Europe

The Pharmaceutical Care Network Europe (PCNE) was established in 1994  and it became an official association (under Dutch law) in 2004.
Pharmaceutical Care is the pharmacist's contribution to the care of individuals, in order to optimize medicines use and improve health outcomes.

Conferences Working groups

10th PCNE Working Symposium 2026, Ágnes-Heller-Haus (AHH), Innsbruck, Austria

Enhancing Outcomes Through Pharmaceutical Care Research

17-18th February, 2026


The 10th PCNE Working Symposium 2026 will take place in Innsbruck, Austria. The symposium will be held over 2 days:

  • 17th February: Pre-symposium and the GA
  • 18th February: The Working Symposium  

innsbruck

All the information about the program, registration, and abstract submission will be published soon. 

Venue: The conference will take place at the Innrain University Campus Ágnes-Heller-Haus (Innrain 52a, 6020 Innsbruck)

AAH

 

1. VERSION 10 IN ACTION: MAKING THE PCNE CLASSIFICATION WORK FOR YOU

Workshop facilitators: Ina Richling, Tommy Westerlund, Prof. Nejc Horvat, University of Ljubljana, Slovenia

Aims: 

• To present and gather feedback on the proposed structure and content of PCNE Classification Version 10
• To begin drafting illustrative explanations and practical examples for selected codes, supporting their consistent interpretation and application

 

2. RETHINKING RESILIENCE IN THE PHARMACY PROFESSION TO ENHANCE PRACTICE AND RESEARCH

Workshop facilitators: Prof Liza Seubert, University of Western AustraliaJulie Loveny, University of Western AustraliaProf Rhonda Clifford,University of Western Australia

Aim: This workshop aims to introduce participants to this innovative curriculum, which redefines resilience as a multidimensional construct. The program emphasizes the importance of building self-awareness and strong interpersonal connections as essential components of professional resilience. 

Learning objectives: By the conclusion of the workshop, participants will have gained insights into evidence-based strategies that enhance both individual and collective resilience within the pharmacy profession and researchers. These strategies include emotional regulation, narrative reframing, and the establishment of supportive, psychologically safe work environments.

 

3. IMPLEMENTATION OF MEDICATION REVIEWS WITH AN INTRODUCTION TO IMPLEMENTATION SCIENCE

Workshop facilitators: Dr. Dorothee Michel, Markt Apotheke Eidelstedt, Hamburg, Germany, Robert Gordon University, Aberdeen, Scotland, Dr. Ayesha Iqbal, University of Alberta, Edmonton, Canada

Aim: This workshop aims to provide participants with a basic understanding of implementation science and equip them with the knowledge and skills to apply it in their own research projects.

Learning objectives: Through a combination of a short lecture and using the example of “Implementation of Medication Reviews in Community Pharmacies” for activities, participants will generate drafts for future studies to forward the field.

 

4. “SHAPING FUTURE PRACTICE: CO-DESIGNING A CURRICULAR UNIT ON DIGITAL HEALTH FOR PHARMACY STUDENTS”

Workshop facilitators: João Pedro Gregório, Universidade Lusófona/CBIOS, Portugal, Melanie Maia, CiiEM - Egas Moniz Center for Interdisciplinary Research, Portugal

Aim: This workshop aims to engage PCNE members in co-developing the structure and content of a new curricular unit focused on digital health and pharmacy practice. 

Learning objectives: During the workshop session, participants will:
1. Identify and map key digital health competencies relevant to future pharmacists in relation to concrete learning outcomes.
2. Leverage PCNE members’ experience to ensure a research-informed and implementation-ready design.
3. Draft a shared framework for a modular unit adaptable across pharmacy programs.

 

 

 

Preliminary Programme

Pre-Symposium Program 

17th February, Tuesday

9.00-12.30

Brainstorming session—PCNE vision (invited members only) 

12.30-13.30

Registration for the pre-symposium session and Lunch

 

13:30- 16.00

Expert classes / Pre-symposium in German, Implementierung neuer Dienstleistungen in der Apotheke - Wohin geht die Reise?

16.00-16.30

Coffee-Break

 

16.30-18.00

Expert classes / Pre-symposium in German, Implementierung neuer Dienstleistungen in der Apotheke - Wohin geht die Reise?(continue)

18.00-18.15

Coffee-Break

18.15 –20.15       

PCNE General Assembly (members only) (hybrid)

 

Symposium Program 

18th February, Wednesday

8.00-8.30

Registration

8.30-8.45

Opening

8.45-9.45

Keynote Lecture

9.45-12.45

Workshop Series I, including break

12.45-14.00

Lunch / PCNE Soapbox (members only) 

14.00-17.00 

Workshop Series II (repeated), including break

17.00-18.00       

Poster session

18.00-18.15

Coffee-Break

18.15-19.15

Oral Communications

19.15-20.00

Closing session

20.00-23.00

Joint PCNE and ESCP social event 

 

Travel advice

Although Innsbruck is surrounded by mountains, giving you the impression of always looking at a postcard, the climate is moderate, with snow expected in February. Innsbruck is the capital of the Austrian federal state of Tyrol and is a small city.

The Ágnes-Heller-Haus is easily accessible by public transport from the airport (F Line, ticket cost: 3 EUR, approximately 10 minutes) and within walking distance from the train station (approximately 10 minutes).

Specific travel info:

  • Detailed information on how to arrive in Innsbruck (by car, train, or plane) can be found HERE 
  • Innsbruck has a small airport that is well connected to surrounding airports. Information about surrounding airports and connections is available HERE
  • We suggest you check bus connections HERE if you do not have direct shuttle airport transport to Innsbruck

  • Information about public transport is available HERE.

  • Most hotels provide a "Welcome Card" for stays of 2+ nights. This card includes free public transport and numerous other discounts (see HERE). 

 

Accommodation

For the PCNE 2026 Symposium, we also recommend booking accommodation at Rufis Hotel, as the University of Innsbruck has arranged special rates for this event. The hotel is available for our participants from February 16th to February 20th, 2026 (covering the duration of both the PCNE Symposium and the ESCP Spring Workshop for participants attending both events).

rufis

Prices are:

  • Double/Twin room: € 82,50 per person/per day incl. breakfast
  • Double room for single use: € 127,00 per person/per day incl. breakfast

City tax € 3,00 p.P/day

These prices will be active until January 16th! After this period, prices and availability cannot be guaranteed!

Reservations must be made by direct contact with the hotel (E-Mail: hotel@rufi.at; Phone:+43 512 9123 5550).

Cancellation and change policy for booking an accomodation in Rufis Hotel:

  • Free reservation cancellation is up to 1 day, 12:00, before arrival.
  • The same rules apply to reservation changes
  • If a no-show, the hotel reserves the right to charge 100% of the total amount.

 

Other hotels near the conference venue (without special arranged prices):

 

Implementierung neuer Dienstleistungen in der Apotheke - Wohin geht die Reise?

 

12.30-13.30

 

Registration for the pre-symposium session/Lunch

 

13.30-14.40

 

Opening, Chair of the Pre-symposium Organizing Committee: Ina Richling, PharmD, Apothekerin, Doctor of Pharmacy (USA)

 

13.40-14.40

 

Österreich: Apotheken im Versorgungsnetz – Zwischen Screening, Abgabe und Gesetz POC-Services in der Offizin & Rezeptpflicht im ambulanten und stationären Bereich, Alexander Schmidt-Ilsinger, Stefan Deibl

 

14.40-15.40

 

Deutschland: Wissenschaftliche Daten zur Implementierung der pharmazeutischen Dienstleistungen - Wie gelingt eine erfolgreiche Umsetzung und was können wir voneinander lernen?, Dr. Katja Renner and Dr. Oliver Schwalbe

 

15.40-16.10

 

Coffee-Break

 

16.10-17.10

 

Schweiz: Erweiterte Abgabekompetenz in der Apotheke - Chancen und Herausforderungen der rezeptfreien Abgabe verschreibungspflichtiger Arzneimittel und myCareStart – Sicherer Start in die Therapie, TBC

 

17.10-18.00 Discussion

1. MAPPING THE CURRENT USE OF THE 15-STARS QUESTIONNAIRE – FROM TRANSLATIONS TO CLINICAL STUDIES

Expert course facilitators: Dr Isabelle Arnet, Medinform AG, Zurich, Switzerland, Dr Christiane Eickhoff, ABDA, Berlin, Germany,
Prof Hanna Seidling,
University Hospital Heidelberg, Germany

Aims: The goal of this session is to foster peer-to-peer learning, identify shared obstacles, and exchange practical insights while translating or using the 15-STARS questionnaire.

Learning objectives: By the end of the session, participants will have a richer understanding of the tool's real-world applicability, diverse strategies to develop clinical studies, and potential for collaboration, as well as actionable ideas to address one of the most pressing challenges in clinical research: engaging ambulatory patients effectively and ethically.
Participants must be either already using the 15-STARS in their research (translation or within a research study) or be strongly interested in starting a translation in a new language. Preliminary knowledge is not mandatory for participants who wish to start a translation in a new language (see PCNE website for a list of the current languages at www.pcne.org/working-groups/7/medication-adherence). Participation in former workshops in 2023 and 2024 is not mandatory.
To reach these objectives, the expert course will be organized in three parts: A) update on the stages of the available translations with sharing and discussing the updates (1 hour); B) presentation on running projects with the 15-STARS (2 hours) and C) exchange ideas for collaboration (1 hour)

 

2. ENHANCING PHARMACEUTICAL CARE THROUGH IMPROVED PATIENT-CENTERED COUNSELING – THE APPROACH OF ‘MENTALIZING’

Workshop facilitators: Charlotte Rossing, Pharmakon Denmark; Susanne Kaae, University of Copenhagen

Background: A program in mentalizing has been developed for educated pharmacy staff in Denmark and in the Netherlands and later transformed in Sweden into training of pharmacy students.

Aim: In this workshop/ expert class we will introduce, practice and discuss core elements of mentalizing, for participants to explore if this counseling approach could be relevant also for pharmaceutical care in their national settings.

 

3. LONGITUDINAL STUDY DESIGN: USEFUL APPROACHES IN PHARMACEUTICAL CARE RESEARCH

Workshop facilitators: Marina Odalovic, University of Belgrade, Martin C. Henman, Trinity Colleague Dublin

Background: Longitudinal study design represents scientific approach where the same cohort of participants is studied repeatedly over an extended period. It includes repeated measurements and data collection multiple times.The primary goal of longitudinal studies is to track changes changes and trends over time. Longitudinal studies can provide insights into potential causal relationships, and in the case of some specific approaches (i.e. interupted time series) causal relationships. During the couse participents will have opportunity to understand the theoretical background to data collection and different approaches in the modeling of repeated measurements, while moderator’s experience in conducting such type of studies will provide several case studies for discussion and which will illustrate the usefulness of the methods for pharmaceutical care and pharmacy practice research. 

Aim: To gain insight into the different approaches in longitudinal study design and repeated measurements analysis, as well as in its’ applicability in pharmaceutical care research