Pharmaceutical Care Network Europe

The Pharmaceutical Care Network Europe (PCNE) was established in 1994  and it became an official association (under Dutch law) in 2004.
Pharmaceutical Care is the pharmacist's contribution to the care of individuals, in order to optimize medicines use and improve health outcomes.

Conferences Working groups

Newsletter 2021-01

The first newsletter of 2021 can be found here. It features chairperson's editorial, info on 12th PCNE Working Conference and other PCNE related news. Give it a read! 



VOLUME 16 I NUMBER 1                                              JANUARY 2021
Pharmaceutical Care Network Europe

Chairperson's editorial

Dear friends, Dear colleagues,

First and foremost, on behalf of the PCNE Board and Secretariat,
I would like to wish you a very
Happy New Year!

May 2021 be a year filled with health, success and happiness for you and your loved ones, after a very challenging and unusual 2020. At PCNE, we are very excited for everything that lies ahead of us in this new year.

In about 4 weeks we hope to see you again, at the 12th PCNE Working Conference, this time, online.

It wasn't an easy decision, but the Board has decided to hold this years' conference fully online. We believe this is the best option, taking into account the current health concerns within the context of an active pandemic, which result on travel and venue restrictions.

The health of all our members is our primary concern, and although we acknowledge that it would be impossible to fully replicate the atmosphere we all feel at our in-person annual event, please know that the Scientific Committee, led by a tireless and always optimistic President Isabelle Arnet, has prepared a unique virtual event for all participants.

Bearing in mind that we may have participants from all over the world, and considering our assiduous participants from Asia and Australia, we have reorganized the programme to ensure that all can participate in the workshops - which have been designed taking into account our new virtual format.

We are also very optimistic about the participation at the conference, as we have accepted a record 71 abstract submissions! On this topic, I would like to thank all abstract reviewers, Board and PCNE members who were involved in the process, very efficiently led by our Professional Secretary Kurt Hersberger.

Challenges can always be faced with the hope that we can use them as a stepping stone to other ways of enhancing our mission and vision. We believe there is an opportunity to engage with a larger audience, and be able to share the research of our members beyond our inner circle. The professional online platform we will be using to showcase the posters and hold the oral presentations will be available for participants to access whenever they would like, and interaction with the authors will be made easier.

Along these lines, please consider sharing this event within your network, bearing in mind the registration deadline extension to the 31st January. We thank you in advance, and count on your engagement throughout the conference days.

We are already looking forward to meeting you all Online!

In the mean time, please keep safe, 

Ema Paulino, PCNE Chairperson


Partnering for better patient-outcomes - challenges and opportunities
12th PCNE Working Conference 2021
Online, 3-6 February 2021

The title of this years' working conference is ‘Partnering for better patient outcomes - challenges and opportunities. As healthcare providers, we know how challenging it can be to offer the best support to patients for their medicine use. As researchers, we are aware that sharing knowledge and ideas among colleagues and partners is a key to success.

With 4 plenary lectures, 8 oral presentations, and an innovative online poster platform, participants will get 360-degree views of what is being done in Europe and internationally in Pharmaceutical Care.

The Conference

The conference spreads over 4 days, and includes 4 plenary lectures about the topic of the conference, as well as short oral communications and a poster session, organized via a dedicated online platform.

This year, we will introduce a new plenary in the form of a roundtable discussion, on Thursday afternoon European time. Partners in the care chain, including a patient, a pharmacist, a family doctor, a nurse, and a leader of a pharma company, will exchange views and expectations on Shared Decision Making, conducted by a moderator. 


Renowned researchers offer 11 hours of workshops, spread over the conference days. This gives participants the possibilty to be really inventive to create results that can be used in their own research. One workshop is educational on designing research and addresses PhD students.

Participants will have to choose one workshop for the entire symposium, and we have organized it so that we can cater for online participants from Europe to Asia/Australia.You can visit the 'Workshops' tab on our Symposium website for more information. We advise you to register as soon as possible to ensure your preference is still available!



As in previous years, members of PCNE can present their current or future work at the PCNE Soapbox, which will take place on Friday the 5th of February from 1.30 - 3.00 pm CET.

This can be helpful to get input and insights on your current studies, to find partners or to discuss findings.

Please inform the secretariat as soon as possible if you would like to present or discuss a project during the soapbox (
The Soapbox session will only be accessible for PCNE and observer members.


The PCNE General Assembly

On the 4th February, Thursday at 4.30 pm CET, we will be organizing the 2021 PCNE General Assembly, which as is the case for the full conference, will be conducted online.

This year, in addition to the discussions pertaining to current initiatives and activities of the PCNE Board and Working Groups, we will focus on presenting where we are with our new Strategic Plan implementation, namely the mentoring initiative.

We will also be discussing the way forward in what relates to the relationship of PCNE with other European and International organizations, namely the European Directorate for the Quality of Medicines (EDQM), considering their latest resolution on Pharmaceutical Care (see article below), as well as their intention to produce guidelines for Medication Reviews.

You are of course all invited to join the full PCNE Working Conference between 3-6 February 2021. But if you would like to attend the General Assembly only, we will be sending an invitation to join the GA remotely, very soon.

We very much look forward to your participation in this General Assembly, which is essential to ensure the future of PCNE.

We look forward to seeing you online!


PCNE presented at the 1st OPTIMAGE Workshop  

PCNE was invited to give a lecture about its research network and scope of work, for an audience of Spanish and French healthcare professionals engaged in a multidisciplinary initiative to improve care for senior citizens.

APTITUDE is an overarching project that aims to deploy, in the cross-border area of ​​the Pyrenees, actions to prevent dependency in the elderly; by creating a network of experts that promote care, training, research and innovation in gerontology.

OPTIMAGE (Opting for the trans-Pyrenean prevention of iatrogenic drugs in the elderly), to which workshop PCNE was invited to contribute, is a specific line of work under the APTITUDE project.

The objective of the OPTIMAGE project is to prevent, within the trans-Pyrenean area of ​​the APTITUDE project, drug iatrogenesis in the elderly, both in hospitals and in pharmacies. This project is based on a drug prescription optimization program that is already operational in Occitania (France). This program is part of the actions carried out by the Regional Team for the Prevention of Aging and Addictions (ERVPD) at the Gerontopole Centro Uospitalario Universitario of Toulouse. The network established within the framework of the APTITUDE project will be used to implement this program in Andorra, Catalonia and Navarra.

The presentation, which was delivered by PCNE Chair Ema Paulino, can be found on our members-only part of the website.

PCNE members are especially invited to attend the workshop, which will be taking place on the 22nd January, online, in Spanish and French. If you would like to attend, please contact the PCNE secretariat.


PCNE Working Group on Guidelines and Indicators

In the past year Kenji Fujita continued the work we started in Egmond aan Zee. He performed a literature review for the definitions of quality indicators (QI) used in papers. According to the syntax developed in our Egmond workshop 2020, he decomposed the definitions into meaningful aspects. With a survey the definitions detected were presented to the working group members. Afterwards they were asked to assess the necessity of each QI aspect. Sixteen members have completed the survey so far. The results of this survey are used to finally provide a PCNE definition of QIs for pharmaceutical care.  Our working group will continue to work on a set of QIs to be used for diabetes.

If you are interested to join, please let us know.

Kenji Fujita (
Martina Teichert (

Other NEWS

EDQM webinar provides insights on how to implement pharmaceutical care in Europe

The European Directorate for the Quality of Medicines & HealthCare (EDQM) has released a webinar illustrating the content of Council of Europe Resolution CM/Res(2020)3 on the implementation of pharmaceutical care for the benefit of patients and health services, which aims to support member states interested in implementing pharmaceutical care in Europe.

In line with this resolution, adopted by the Committee of Ministers in March 2020, implementing pharmaceutical care has a role to play in medication use and the quality of care across Europe.

PCNE member Martin Henman, Associate Professor at the School of Pharmacy and Pharmaceutical Sciences of Trinity College Dublin, Ireland, gave a webinar presentation, explaining that patient care is at the centre of the Council of Europe resolution. The latter emphasises the need for pharmaceutical care as a way of improving benefits and minimising risks associated with the use of medicines. The resolution not only lays out pharmacists’ role in the pharmaceutical care process, it also specifies how healthcare providers and policy makers in member states can support the implementation and promotion of pharmaceutical care in daily practice.

Henman stated that at the centre of the care process is the idea of collaborative process in which the healthcare professional puts their expertise at the service of the patient and acts in his or her best interest, in line with the fundamental right to good quality healthcare promoted by the Council of Europe.

Another PCNE member, Charlotte Verner Rossing, Director of Research and Professional Development at Pharmakon, the Danish College of Pharmacy Practice, gave an overview of the implementation of pharmaceutical care in community pharmacies in Denmark. She illustrated how the country successfully developed, evaluated and implemented its community pharmacy activities and how their strategy addressed different groups of patients. Verner Rossing provided a comprehensive explanation of how to develop a community pharmacy service, an overview of the pharmaceutical care services available in Denmark, the content of each service, the scientific rationale behind each service and how to use remuneration as an incentive.

The implementation of pharmaceutical care is known to help prevent inappropriate use of medicines, thus avoiding suboptimal medication outcomes and even potentially significant health damage for patients. The concept of pharmaceutical care encourages pharmacists to use their expertise to contribute to the appropriate use of medicines and health promotion, one essential aspect for improving the efficiency and effectiveness of healthcare systems.

The Council of Europe resolution provides national competent authorities, professional bodies and healthcare professionals across Europe with a set of recommendations and policy options for the implementation of pharmaceutical care at national level. The next steps for the EDQM and the European Committee on Pharmaceuticals and Pharmaceutical Care (CD-P-PH), but also for experts from hospital and community pharmacies, academics, and representatives of national competent authorities across Europe, will be to ensure implementation of the resolution to promote a rational and more efficient use of medicines for the benefit of European patients.

The full webinar is available to download for free from EDQM website:

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